What factors to consider while evaluating a VMS
Integration is the key to the workplace of the future, as is the technology that drives it. Consider the following as you review visitor management system.
In a nutshell, integration is the key to the workplace technology of the future. There is a new trend in particular in how the physical and virtual workplaces are managed. To adopt workplace technology solutions, those in charge of the physical workplace (think Head of Facilities and Head of Workplace) are collaborating more closely with IT executives and security teams.
Why is that so? The project teams entrusted with choosing, implementing, and administering these tools are increasingly cross-functional, even while a facilities team might want to embrace a new application, like a VMS, for example. Project teams for workplace technology are increasingly made up of important players from across the organization, including the head of physical security, IT experts, facility managers, and members of the HR and People teams.
In the past, these roles didn’t commonly collaborate on purchasing decisions. However, due to shifting end user expectations and emerging technology trends, they are increasingly collaborating more closely and doing so more frequently. Of course, this is fantastic news for alignment, but there may still be conflicting departmental agendas.
But what’s this? Both the workplaces of today and the future can be innovative and provide wonderful experiences. For security concerns, you don’t have to give up a top-notch, hospitable, and effective visitor experience. When considering VMS choices for your company, keep the following in mind.
Why “old school” visitor management add-ons can’t keep up with modern workplace requirements
How is building access controlled at your place of employment? If you have a VMS, it likely is an add-on to a legacy system and access control is controlled in an on-premise environment. The advantages of cloud-based technologies are best for creating and sustaining an agile, forward-thinking workplace today. On-premise and cloud-based technology have pros and downsides that have been extensively discussed.
Companies are telling us that utilizing add-ons to legacy on-premise software that was created 10-15 years ago is not a positive experience, even from Head of Security jobs that you may not think would care as much about the user experience of workplace technology. Both visitors and those who oversee these systems on a daily basis may attest to this.
This is bad because, in the past, the majority of VMS were created as add-ons to other platforms, such as access control. The feature of guest management was a last-minute addition. It is probably not routinely updated, does not work well with modern technology like Office 365, Aruba ClearPass, or Everbridge, and is generally challenging to operate.
Add-on VMS programs typically aren’t cloud-based, so they can’t easily integrate with APIs and other systems to keep your strategy up to date and secure with the newest security patches.
The product roadmap, improvements, and development pace are all expedited by cloud-based tools. Look for businesses that can roll out significant system improvements on a monthly, or even weekly, basis. You wouldn’t want to, and fortunately you don’t have to, entrust your guest management to just any technology.
Are you prepared to make a cloud-based VMS investment? Keep an eye out for these salient characteristics.
Cloud-based technologies streamline many of the most significant areas of your visitor operations in addition to being more flexible and simple to use. When assessing a Visitor Management system, organizations should consider these essential features:
- A VMS offers an expert initial introduction to visitors of different sorts.
- Keeping guest records with a VMS assists with consistence and protection issues. Visitor registration is required.
- A quality VMS fills in as a visual impediment, forestalling issues before they get an opportunity to occur.
- It will likewise expand the profitability of your reception procedure and update your reception.
- A VMS gives you the open door venture your organization marking in your reception such that a guest book never advertised.
- A VMS allow you to confirm present representatives and visitor or visitor arrival in your building or corporate offices.
integrations to maintain the security and safety of your workplace
Your visitor management system can benefit from a wide range of connectors, such as automated crisis communications that instantly tell everyone who has checked into your digital visitor log of an occurrence.
Everbridge, for instance, enables you to notify everyone in your office in case of an emergency. Everbridge notifies everyone listed in your visitor log who is present in the workplace with instructions after a manager clicks a button. This greatly enhances the safety of both employees and guests.
Additional vital integrations that enable you to concentrate on workplace safety and providing outstanding experiences include:
- Visitor’s Photographic Record
- Visitor Restricted Access
- Visitor Passes Customization
- Management and Appointment Scheduling
- Entry and Exit tracking of Visitor
- Visitor Information Access whenever need
- Visitors Access Details Report
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